We collect use and disclose information to render our services. Confidentiality is important to us, as we put professional secrecy at the centre of our client relationship. We use all information, especially personal information, in accordance with the highest ethical standards.
1. Who we are and what we do?
Dspeck innovative cleaning Services is a cleaning services provider in the Greater Toronto Area. Unless we notify you otherwise, Dspeck is the “data controller” and “responsible party” of your personal information, i.e., the organization who alone or jointly determines the purposes for which, and the way, any personal information is, or is likely to be, processed.
2. What personal information do we collect?
When visiting our website or use our secure portal or client portal, and when you communicate with us, we collect a certain amount of personal information about you.
We may collect and process different types of personal information while operating our business and providing our services. These include:
3. How do we collect your personal information?
We collect your personal information from yourself and during interactions with you, during providing services to you, and when you register for seminars, training, newsletters and from our website.
4. How do we use personal information?
We use your personal information to provide and improve our services to you. We also use it to meet our legal obligations.
We may use personal to provide our services and to conduct our business, to administer and perform our services, including to carry out our obligations arising from any agreements entered into between you and us.
To facilitate use of our websites and to ensure content is relevant and to ensure that content from our websites is presented in the most effective manner for you and for your device.
For marketing, business development purposes to provide details of new services,
For research and development purposes – analysis to better understand our clients’ services and marketing requirements and to better understand our business and develop our services and offerings.
For employment purposes – to enable us to process applications for employment and to evaluate your suitability for any position for which an individual may apply at Dspeck.
To ensure that we are paid – to recover any payments due to us and where necessary to enforce such recovery through the engagement of debt collection agencies or taking other legal action.
5. With whom do we share personal information?
We may provide your personal information to our service providers and partners. We may also disclose your personal information to fulfill a legal obligation or to enforce our rights.
6. How long do we keep personal information?
We will only keep personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Policy Privacy and to comply with our legal and regulatory obligations.
7. Where do we store personal information and international/interprovincial transfers?
Your personal information is currently hosted in Canada.
8. How do we protect personal information?
Information given to us is protected both during transmission and once we receive it by following accepted industry standards. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. We have taken steps to ensure that the only personnel, under a duty of confidentiality, who are granted access to your personal information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
However, no procedure of transmission over the Internet, or system of electronic storage, is 100% secure. We cannot guarantee the security of any information you provide to us, and you do so at your own risk. We also cannot guarantee that the information may not be obtained, disclosed, modified, or destroyed by breach of any of our physical, technical, or administrative safeguards. If you believe personal information has been compromised, please contact us.
10. How to contact us?